Last Updated: 06.11.2026
At FlightKart, we understand that booking a trip means sharing some personal information with us. We take that responsibility seriously.
FlightKart is operated by Vishine Ventures Limited. We provide travel services including international and domestic flights, escorted group tours, private trips, visa and travel-planning assistance, travel insurance, hotel and accommodation assistance, and airport transfers.
This Privacy Policy explains what information we may collect, why we need it, and how we look after it when you use our website or our services.
1. What Information Do We Collect
We collect information that helps us understand your travel needs and provide the services you request.
This may include:
- Your name
- Phone number
- Email address
- Travel dates
- Booking details
- Departure and destination details
- Number of passengers
- Cabin or travel class
- Travel preferences
- Special travel requests
- Passport or travel document details, when needed for your booking
Travel details needed to check public visa or entry requirements or prepare a travel itinerary, when you ask for visa travel-planning help
We may also receive information when you contact us by phone, email, WhatsApp, or through a form on our website.
When you visit our website, we may collect basic information about your device and the pages you visit.
2. Why Do We Need Your Information
We mainly use your information to help arrange your travel.
For example, we may use it to:
- Find suitable domestic or international flights for you.
- Help with international flight booking requests.
- Arrange airline ticket bookings.
- Provide booking confirmations and travel details.
- Handle changes or cancellations.
- Arrange escorted group tours and private trips.
- Check publicly available visa or entry information and prepare travel itineraries you may use for your own visa application.
- Help you understand travel insurance options from participating providers and arrange a policy where you choose one.
- Help organise hotels and accommodation.
- Arrange airport transfers through our local transfer partners and destination management companies.
- Answer your questions and travel enquiries.
- Contact you about a booking or request.
- Improve our website and services.
- Keep proper business records.
- Meet our legal and regulatory responsibilities.
If you sign up for our marketing messages, we may send you flight deals, travel offers, and updates about FlightKart.
3. Who May Receive Your Information
Sometimes, we need to share your information with other organisations to arrange your travel.
For example, depending on your booking, we may share relevant details with:
- Airlines
- Hotels, resorts and other accommodation providers
- Travel insurance companies and their appointed administrators
- Airport transfer companies
- Destination management companies (DMCs) and other local travel partners
- Payment companies
- Other travel companies involved in your booking
- Companies that help us run our website or business
- Government authorities, when required by law
We only share information that is needed for the service or purpose involved.
We do not sell your personal information to other companies for their marketing purposes.
FlightKart does not submit visa applications or deal with immigration authorities on your behalf. If you apply for a visa, you must deal directly with the relevant authority. Any information you provide will be handled according to that authority’s own privacy rules.
4. What Happens When You Book International Travel
If you book international flights or other overseas travel through FlightKart, we may need to share relevant information with airlines, hotels, insurers, Destination Management Companies (DMCs), transfer providers, and other travel providers in other countries.
These organisations may have their own privacy policies and may follow the privacy laws of the countries where they operate.
We take reasonable steps to handle your information responsibly when working with these providers.
5. How Do We Handle Payments
When you pay for a FlightKart service, your payment may be handled by a third-party payment provider or bank.
Where payment information is processed directly by the payment provider, FlightKart does not normally need to keep your complete card details.
Payment providers may have their own privacy and security rules. You should review their policies if you want to know how they handle your payment information.
6. Cookies and Similar Technologies
FlightKart may use cookies and similar technologies on its website. Cookies help websites remember certain information and understand how people use them.
We may use cookies to:
- Keep the website working properly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Improve our services and user experience
You can change your cookie settings through your web browser. However, turning off some cookies may affect certain parts of the website.
7. How Do We Keep Your Information Safe
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.
We also limit access to personal information to people who need it for their work.
However, no online system is completely secure. But we take steps to keep your information safe at all times.
8. How Long Do We Keep Your Information
We do not keep personal information forever.
We keep it for as long as we reasonably need it to provide our services, manage bookings, answer questions, meet legal requirements, or keep proper business records.
When we no longer need your information, we will delete it safely.
9. Your Privacy Rights
Under New Zealand’s Privacy Act 2020, you can ask us what personal information we have about you.
You may also ask us to correct information if you believe it is wrong or out of date.
You can contact us if you want to:
- Request access to your information
- Ask us to correct your information
- Ask how we use your information
- Raise a privacy concern
- Stop receiving marketing messages
We may need to confirm your identity before dealing with some requests.
10. Marketing Messages
We may occasionally send travel offers, flight deals, or information about our services if you have agreed to receive marketing messages from us.
You can change your mind at any time and ask us to stop sending these messages.
If an email includes an unsubscribe option, you can use it to stop future marketing emails.
This does not stop important messages about a booking, payment, enquiry, itinerary, or other service you have requested from us.
11. Links to Other Websites
FlightKart may have links to other websites, such as airlines, hotels, insurers, and travel providers.
Once you leave our website, the privacy practices of that website apply.
We are not responsible for how these websites collect, use, or protect your information.
We recommend that you read the privacy policy of any website before providing your personal information.
12. Children’s Privacy
FlightKart helps families and other travellers arrange their trips.
If a booking includes a child or infant, a parent, guardian, or authorised adult may provide the information needed to arrange the booking.
We do not knowingly collect personal information directly from children for purposes that are not related to providing our travel services.
13. Changes to This Privacy Policy
Our services and the way we operate may change over time. We may update this Privacy Policy when needed.
If we make any changes, we will update the date at the top of this page.
We recommend checking this page occasionally to see if anything has changed.
14. Contact Us
If you have a question about this Privacy Policy or want to know more about how we handle your information, please contact FlightKart.
FlightKart (Operated by Vishine Ventures Limited)
- Address: 33 Totara Avenue New Lynn, Auckland 0600, New Zealand
- Website: flightkart.co.nz
- Email: info@flightkart.co.nz
- Phone: 099 093 100 | 099 093 101