INTRODUCTION
Flightkart (” “we,” “us,” or “our”), values your trust and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect when you visit or otherwise use any of our websites (including, but not limited to, https://flightkart.co.nz) (collectively, the “Websites”), software applications made available by us for use on mobile devices (the “Apps”), or services provided through our various channels, including, but not limited to, our Websites, Apps, and contact centers (the “Services”).
By visiting or otherwise using any of our Websites, Apps, or Services, you are agreeing to the terms and conditions of this Privacy Policy and the accompanying Terms and Conditions.
PERSONAL INFORMATION
Personal Information We May Collect
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including, for example:
- Name
- Postal addresses
- Telephone number
- Email address
- Credit and debit card numbers and related information
- Social media account ID
- Passport number
- Number assigned by a transportation agency, such as a Transportation Security Administration known traveler number
- Any other information you provide when you communicate or book travel with us (e.g., your dietary and other preferences or needs), as well as information about your bookings (e.g., points of departure and destinations)
- Demographic information
- Analytics/Advertising Data (such as where tied to a user/device ID)
- Inferences about you
If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How We May Collect Personal Information
We and other third parties may collect Personal Information in a variety of ways, including:
Through the Services: We may collect Personal Information through the Services (e.g., when you provide it to us or where such information is collected automatically), such as when you make a
- booking, register for a promotion, or provide a preferred means of communication or special travel requests (e.g., in connection with a disability or dietary restriction).
- Offline: We may collect Personal Information from you offline, such as when you contact customer service.
- From Other Sources: We may receive your Personal Information from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), and other third parties, to the extent permitted by applicable law.
How We May Use Personal Information
We may use Personal Information:
- To complete and fulfill your booking or purchase, including processing your payment, communicate with you regarding your booking or purchase, and provide you with related customer service. We use passport information for the purpose of travel bookings.
- To respond to your inquiries and fulfill your requests, such as to send you newsletters.
- To send administrative information to you, such as information regarding the Services and changes to our terms, conditions, and policies.
- To send you marketing communications that we believe may be of interest to you, present products and offers tailored to you, or to otherwise personalize your experience across our Services.
- To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information about how we use and disclose your Personal Information. We suggest that you read any such rules carefully, as you will be bound by them if you choose to participate.
- To facilitate social sharing functionality.
- To allow you to send messages to another person through the Services. By using this functionality, you are telling us that you have the right to provide us with your friend’s name and email address.
- For our business purposes, such as data analysis, crash or other error remediation and prevention (e.g., “bug” fixes), audits, fraud monitoring and prevention, developing new products, enhancing, improving, or modifying our Services, identifying usage trends, delivering and determining the effectiveness of our promotional campaigns (e.g., ads on our or third-party platforms, marketing emails, and measuring effectiveness and attribution in relation thereto), and operating and expanding our business activities.
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to comply with legal process and to prevent, detect, or suppress abuse, fraud, or criminal activity; (c) to respond to requests from public and government authorities and self-regulatory organizations, including public and government authorities and self-regulatory organizations outside your state or country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, assets, or interests or those of any of our affiliates; (f) to protect our rights, privacy, cybersecurity, safety, or property, or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
- To aggregate such information such that it is no longer Personal Information and thus able to be used for any purpose subject to applicable law.
- As otherwise disclosed to you upon notice or with your consent.
Third party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites, and we recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
Your U.S. State Privacy Law Rights
U.S. State Privacy Laws: If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, please review the U.S. State Privacy Law Notice here.
“Shine the Light” Law: If you are a resident of California, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients’ own direct marketing purposes. To make such a request, please contact us in accordance with the “Contacting Us” section below.
Do Not Track: Besides Global Privacy Control (see U.S. State Privacy Law Notice above), we do not respond to Do Not Track (DNT) signals or similar signals.
Your Canadian Privacy Rights
you are a resident of Canada, you may request information regarding the disclosure of your Personal Information to our affiliates and to third parties for the recipients’ own direct marketing purposes. To make such a request, please contact us in accordance with the “Contacting Us” section below.
Contacting Us
If you have any questions about this Privacy Policy, please contact us via email at
info@flightkart.co.nz
flightkart.co.nz
Auckland, New Zealand
Los Angeles, United States
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.